Service and team
The company always adheres to the business policy of "quality first, reputation first, and customer first"
After-sales Service
The company adheres to the service philosophy of creating value for customers with sincerity, always considering the needs of customers, creating a customer service center, developing a 365 star economic value-added service plan, an online service hotline, and implementing a regular follow-up and communication system for major customers to ensure that customers can obtain more benefits from the use of their products.
- Regularly track and follow up on projects to understand equipment usage and user feedback issues, and provide solutions to customers' concerns and difficulties.
- Received customer demand calls, technical personnel conduct online communication and guidance; If you need to provide technical services offline, immediately arrange professional personnel to rush to the site.
- We have a mining elite service team, ready to rush to customer sites at any time, and provide timely offline technical support for customers.
- The company conducts regular technical follow-up visits to constantly understand the operating status of equipment, ensure its normal operation, and provide value-added services to customers.
Venue Display
Team Presentation
Company Team
Foreign Trade Team
Foreign Trade Team
R&D Team
Automation Team
Service Team